Privacy Policy

At Spring Blooms, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

Information We Collect

Personal Information: Name, email address, phone number, billing and delivery addresses, payment information

Order Information: Purchase history, preferences, delivery instructions, gift messages

Technical Data: IP address, browser type, device information, cookies, usage data

Communications: Messages sent through contact forms, emails, customer service interactions, reviews

How We Use Your Information

• • Process and fulfill your flower orders
• • Manage subscription services and recurring deliveries
• • Send order confirmations and delivery notifications
• • Provide customer support and respond to inquiries
• • Improve our products and services
• • Send promotional emails (with your consent)
• • Prevent fraud and ensure security
• • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your data with:

• • Delivery partners for order fulfillment
• • Payment processors (Stripe, PayPal) for secure transactions
• • Email service providers for communications
• • Analytics services to improve user experience
• • Law enforcement when legally required

Data Security

We implement industry-standard security measures including:

• • SSL encryption for all transactions
• • Secure payment processing through PCI-compliant providers
• • Regular security audits and updates
• • Access controls and employee training
• • Encrypted data storage

Your Rights

You have the right to:

• • Access your personal information
• • Request corrections or updates
• • Delete your account and data
• • Opt-out of marketing communications
• • Export your data
• • Withdraw consent at any time

To exercise these rights, contact us at privacy@springblooms.com

Cookies

We use cookies to enhance your experience. You can control cookies through your browser settings. Types of cookies we use:

• • Essential cookies for website functionality
• • Analytics cookies to understand usage patterns
• • Marketing cookies for targeted advertising

Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

Spring Blooms

456 Pine Street, Seattle, WA 98101

Email: privacy@springblooms.com

Phone: (206) 555-0199